Pickl.ink Refund Policy explains the conditions under which users may request a refund for subscription payments and when refunds are not available.
This Refund Policy applies to all purchases made through Pickl.ink.
Pickl.ink is a digital SaaS subscription platform. By purchasing a subscription, you acknowledge that access to premium features is granted immediately after payment.
1. Subscription Refunds
Pickl.ink generally does not offer refunds for subscription payments once the billing period has started.
However, refunds may be considered in limited cases described below.
2. Eligible Refund Cases
We may provide a full or partial refund if:
2.1 Accidental Duplicate Payment
If you were charged multiple times for the same subscription due to a billing error.
2.2 Service Failure
If the Service was unusable for an extended period due to a verified technical issue caused by Pickl.ink.
2.3 Unauthorized Transaction
If your payment method was used fraudulently, and you provide supporting evidence.
2.4 Billing Mistake
If you were charged incorrectly due to a system error.
3. Non-Refundable Cases
Refunds will not be provided for:
- forgetting to cancel your subscription before renewal
- dissatisfaction due to not using the product
- changes in personal/business circumstances
- violations of our Terms of Service leading to account suspension
- partial usage of a subscription period
4. Free Trials
If a free trial is offered, you are responsible for canceling before the trial ends to avoid charges.
5. Cancellation and Future Charges
You may cancel your subscription at any time.
After cancellation:
- your premium access remains active until the end of the billing period
- you will not be billed again unless you resubscribe
6. Chargebacks
We strongly encourage you to contact us before initiating a chargeback.
Chargebacks may result in:
- immediate suspension of your account
- restriction of future purchases
7. Refund Request Process
To request a refund, contact us at:
Email: billing@pickl.ink
Please include:
- your account email
- transaction ID or invoice number
- reason for refund request
- any relevant screenshots or evidence (if applicable)
Refund requests are reviewed within 5–10 business days.
8. Refund Method
Approved refunds will be returned to the original payment method used.
Processing time depends on your payment provider and bank.
9. Contact
If you have any questions about this Refund Policy:
Email: info@pickl.ink
Website: https://pickl.ink